About Our Team
We're a dynamic group of individuals passionate about making real connections with our customers. Our team is dedicated to providing the best shopping experience and we're looking for someone to lead the way.
Who You Are
We believe that laughter is contagious and when we're laughing, we're at our most beautiful. If you're smart, sassy, and scrappy, love to laugh out loud, and just what we're looking for, let's connect!
About the Role
The Retail Sales Manager is responsible for achieving sales objectives in store. By leading your team by setting the perfect example, you will maximize all sales opportunities and ensure the team provides excellent customer service and shopping experience.
Key Responsibilities
1. Motivating staff, delegating roles, ensuring sales targets are met, maintaining high customer service standards.
2. Achieving counter and service sales targets through delegating, making connections, demonstrating products, carrying out beauty/brow services, and booking appointments.
3. Waxing, tinting, tweezing to ensure customer satisfaction and repeat bookings.
4. Conducting daily meetings, effective communication, recognizing positive work to motivate the team.
5. Creating in-store and external events, including new product launches and charity events.
6. Keeping the counter stocked and reporting concerns.
7. Maintaining open communication with store/department and area managers.
8. Completing administrative tasks and assisting with managerial admin as needed.
9. Creating fair monthly staff schedules.
10. Ensuring cleanliness and hygiene at all times.
Qualifications
We offer opportunities for growth and value diverse skills and backgrounds. If you're proactive and problem-solving, this could be your fabulous opportunity. We're committed to building a beauty community for all, doing good and feeling good. We celebrate differences and encourage everyone to be their authentic self.