Job PurposeOdyssey Social Care (OSC) is a leading provider of residential care for young people, committed to fostering an environment of support and continuous growth. The Division Manager reports directly to the Director of Operations at Odyssey Social Care.This Position will play a pivotal role in leading and managing all aspects of residential care services within the assigned division ensuring operational excellence, compliance, safeguarding, and positive outcomes for children and young people. The successful candidate will have a demonstrated ability to lead and develop teams and ensure operations also aligned with organizational goals, including our 3X10X journey and the continuous fostering of a workplace culture aligned with our H.A.V.E. strategy.Our Strategy 3X10XOur 3X10X strategic plan is to grow the number of essential services we provide by 3 times and to have 10 times the positive impact on the world around us.Our approach to increasing Positive Impact is underpinned by the four HAVE pillars:H - Happy Places, A- Accessibility for everyone; V – Value in Our Community: E – Environmental Urgency.BroadlakeOdyssey Social Care is one of 7 international Organisations within the Broadlake Group. Broadlake is an international company committed to delivering Positive and Sustainable growth. By partnering with ambitious founders, Broadlake helps realise their potential through organic growth, new acquisitions, and expansion into new markets. Their international group of businesses employs over 4,000 people in industries including Healthcare, Technology, FMCG, International Talent Solutions, Workplace Wellbeing, Office Services, and Engineering.Main Duties and ResponsibilitiesOperational Leadership:Oversee the day-to-day delivery of residential care services within the division.Ensure all services meet organisational standards and statutory requirements.Support and guide Regional and Unit Managers, ensuring alignment with OSC's vision and values.Lead regular site visits to promote accountability and governance.Team Leadership & Development:Lead, coach, and develop regional managers, setting clear KPIs and performance benchmarks.Develop and implement strategies to recruit, develop, and retain high-performing staff.Ensure efficient staffing structures are implemented and in line with TUSLA requirements and that staff are appropriately trained and developed to drive business improvement and excellence.Act as a cultural leader and engage in open and effective communication with the staff group.Undertake regular site visits across the company promoting accountability and delivery of business objectives and governance requirements.Convene regular meetings to ensure effective communication and performance.Quality. Compliance and Safeguarding:Ensure compliance with all relevant legislation, regulations, and company policies.Prepare for and respond to external inspections and internal quality reviews.Act as the safeguarding lead for the division, ensuring robust child protection practices.Monitor and report on key performance indicators related to quality and safeguarding.Customer Relations:Represent OSC in engaging with external organisations and regulatory bodies within the division.Respond professionally and promptly to all stakeholders.Service Outcomes:Ensure excellent outcomes for children and young people, including placement stability, educational attainment, and positive feedback.Oversee the implementation of care plans and risk management strategies.Respond to high-risk incidents and ensure learning reviews are conducted.Reporting & CommunicationProduce monthly operational and quality reports for the Director of Operations.Maintain accurate records of inspections, audits, incidents, and staff development.Communicate regularly with the Director of Operations on divisional matters.Continuous ImprovementIdentify areas for improvement and implement action plans within the division.Lead on the implementation of new policies, procedures, and best practices.Foster a culture of trust, accountability, and excellence.RepresentationPromote Odyssey Social Care – Internally and externally, through seminars, workshops, training and in feedback and action planning.Any Other Duties:Any other duties, within the competence of the postholder, that may be required, reasonably, from time to time.Essential Qualifications, Knowledge and Skills:Minimum of 6 years' experience at a senior or management level within the Residential Childcare sector in Ireland.Experience of working to TUSLA Standards.Significant people management experience, with a demonstrated ability to lead and inspire teams.Outstanding communication skills, with the ability to engage stakeholders at all levels.Full, clean driving license.Key Attributes:Strategic thinker with a focus on delivering results.Proactive, hands-on approach to problem-solving and decision-making.Highly organized, with the ability to manage multiple priorities effectively.Strong interpersonal skills to build and maintain relationships across teams and customers.Work ConditionsTraveling will be a component of this role; you will need a full clean driving license in order to visit the different locations of the business.What We Offer:Life Cover and health insurance.Pension contribution matching.Employee Assistance Programme.Core professional training and Development Framework.Team building activities and company social events and Wellness EventsCycle to Work Scheme.Refer-a-Friend bonus.25 Days Annual Per AnnumReview and UpdatesThis job description reflects the current role requirements but is not exhaustive. It will be reviewed periodically in consultation with the post holder to ensure it remains relevant to the needs of the organization.