At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world‑class support for the creators who shape the industry. Since 1998, we've grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations.
Our goal is simple: to be the go‑to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences.
Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge.
Role Overview
As an Enterprise Account Executive, you'll play a key role in expanding Keywords Studios' Player Engagement Services with some of the world's largest enterprise game companies. You will focus on net new customer acquisition and revenue, driving adoption of Player Support, Trust & Safety, Content Moderation, and VIP Concierge Services. You'll lead the full sales cycle— from building territory plans and defining target accounts, to commercial negotiations and onboarding new clients—using data and real‑world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords.
What we're looking for
Sales & Account Acquisition
Build and execute enterprise sales territory plans, including defining target acquisition and customer "go-get" lists
Lead the entire customer sales cycle, including commercial and contract negotiations, onboarding, and transition to account management teams
Take overall responsibility for client relationship, ensuring strong engagement and alignment with Keywords services
Work with the production team to protect revenues
Receive and respond to customer RFIs/RFPs
Use existing networks within the games industry to open doors and create net new opportunities for Keywords, focusing on introducing Player Engagement Services
Analytics
Report on weekly, monthly, and quarterly pipeline opportunities and progress toward quarterly revenue goals
Communication
Work cross-functional with internal teams to ensure alignment on sales strategy and customer objectives
Communicate effectively with senior-level stakeholders (CxO, Studio Head, SVP, VP) to build strong enterprise relationships
Promote a culture of accountability, collaboration, and customer obsession
Qualifications
7‑10 years of sales experience selling technology services to game industry customers
Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP)
Proven experience negotiating and closing complex deals in excess of $10M+ TCV
Strong critical thinking, commercial creativity, and process‑driven execution
Data‑driven mentality and ability to work through ambiguity
High attention to detail and ability to deliver under pressure and deadlines
Excellent written and verbal communication skills
Self‑motivated and able to thrive in a remote working environment
Willingness to travel as required
Equal Opportunities Statement
Keywords Studios is dedicated to following a well‑established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.
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