Role Title:
Retail Sales Consultant
Business Area:
About This Role:
We are looking for customer-focused and target-driven retail professionals to join our team. You will strive to ensure customers are assisted with their product needs in a friendly and simple manner. A focus on sales and clear, concise communication is essential to be successful in this role. Our aim is to provide our customers with the best experience possible. As part of this team, you will be responsible for bringing eir’s purpose of connecting for a better Ireland to life.
Why This Role:
Benefits of working at eir
* Continuous support, learning, and opportunities for advancement
* Enhanced earning potential, including opportunities to win one4all vouchers, mobile phones, annual leave days, and other performance-related rewards
* Staff offer on Mobile/TV/Broadband of €29.99/month + free SIM - up to €600 annual savings
* Free eir Wellness Programme & Employee Assistance Programme with 24/7, 365 days access
* Employee Referral Scheme (€500 for a successful referral)
* Pension scheme contribution
* 22 days annual leave
* Generous family-friendly policies, including fertility, pregnancy loss, menopause, and others
* Commitment to Diversity and Inclusion
* Excellent paid leave benefits
* Maternity and sick leave benefits
* Discount for Laya healthcare
* Taxsaver tickets and bike-to-work scheme
Salary & Remuneration (Part Time):
* €13.50 per hour + competitive commission structure
* Earn on average an extra €540 every month by hitting store targets and KPIs
* €500 refer-a-friend bonus
Expectations From The Role:
What will joining the team look like?
When you first join eir, you will:
* Learn from a dedicated team committed to ensuring you are able, ready, and comfortable to provide a great customer/sales experience
* Receive full cash handling and sales experience training aimed at helping you hit your targets
As a Retail Sales Consultant, you will:
* Ensure customers feel supported while their queries are being resolved and proactively update them where required
* Understand our customers’ needs and provide relevant mobile solutions
* Meet individual and team targets and objectives
* Assist the store manager in various duties
* Perform administrative duties such as stock control, cash management, and data entry
* Be aware of and implement current and new policies and procedures
* Keep up to date with eir’s mobile and broadband packages versus competitors
* Become an expert in sales techniques with support from management and your team
Requirements For A Successful Application:
Who you are:
* Excellent at listening and communicating with a diverse customer base
* Adaptable and willing to learn new skills to grow
* Ambitious and results-driven
* People-oriented, with satisfaction in helping others and upselling
* Clear and simple communicator that invokes trust
* Keen interest in mobile phones
* 0-2 years retail or sales experience preferred, but relevant life experience considered
Others:
Our purpose is to connect for a better Ireland.
Our ambition is to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.
We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
Note: If successful in the interview process, eir reserves the right to conduct suitability checks, including reference checks and searches using publicly available information.
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