Lead Spa Professional
High-quality guest service is paramount in a luxury spa environment. As a seasoned manager, you will oversee daily operations and lead a professional team to achieve exceptional results.
* Ensure seamless execution of daily spa operations to guarantee high levels of customer satisfaction
* Develop and motivate the spa team to consistently meet and exceed service targets
* Collaborate with management to drive revenue growth through strategic planning
* Effectively manage budgets, costs, and stock control to maintain operational efficiency
* Maintain strict compliance with health, safety, and hygiene standards at all times
* Continuously develop staff skills through comprehensive training and coaching
Essential Requirements
* Proven track record of success as a manager in a spa, wellness, or hospitality setting
* Strong focus on delivering exceptional customer service with a passion for guest care
* Excellent leadership and communication skills, with the ability to inspire and motivate teams
* Results-driven with commercial acumen, capable of driving revenue growth
* Experience with financial management and operational processes
* Possession of CIDESCO or equivalent spa qualification an advantage