Dublin 2 based - 3 days in office Legal Firm 12 Month Fixed Term Contract €60k - €70k base + benefits We're seeking an experienced Business Analyst to join our clients IT operations team on a 12-month fixed-term contract.
You'll play a key role in driving process improvements, supporting transformation projects, and ensuring new technologies are effectively embedded across the business.
What you'll do: Analyse, design, and optimise IT operations and business processes.
Conduct requirements gathering, gap analysis, and process mapping.
Collaborate with stakeholders to define "AS-IS" and "TO-BE" processes.
Translate business needs into technical specifications.
Support the selection and implementation of new IT toolsets.
Create documentation and support change adoption across teams.
What you bring: 5+ years' experience as a Business Analyst, ideally in digital transformation.
Strong knowledge of ITIL principles and IT operations processes.
Experience with business process optimisation and ITSM tools.
Relevant certifications (ECBA, CCBA, ITIL Foundation); Lean/Agile a plus.
Excellent communication, stakeholder management, and analytical skills.
What's on offer: Competitive salary 25 days annual leave Hybrid working policy Pension scheme Full gym and wellness programme CLICK APPLY to be immediately considered
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