Job Description:
We are currently seeking a dedicated and experienced Barista Supervisor to join our team at Bewley's Cafe. As a Barista Supervisor, you will be responsible for providing exceptional customer service, leading a team of baristas, and ensuring the highest standards of quality and cleanliness in our cafe.
Responsibilities:
* Treating customers with warm and friendly service every time they visit the site.
* Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
* Working as part of a team, in all areas as required, treating all staff and management with respect.
* Following company guidelines/training in all aspects of food/beverage preparation, production, and storage.
* Portraying a professional image, both on and off the premises.
* Working with the management team to increase the number of customers and the amount of money spent each day in our cafe.
* Concerning cash handling, ensuring correct procedures are followed as directed by management.
* Ensuring uniform and personal appearance, complying with company guidelines.
* Constantly putting the customer first, whether first thing in the morning or last thing at night.
* Handling complaints and incidents effectively, passing them on to the Supervisor/ Manager.
* Assisting in the training and development of new staff.
* Carrying out all duties diligently.
* Flexible to work in other areas as required.
* Responds to General Manager requests.
Requirements:
At least 1 year of experience as a Barista
A vibrant, outgoing personality who genuinely enjoys interacting with the public
Ability to lead a team and ensure high standards of quality and cleanliness
Good communication and interpersonal skills
Flexibility to work a variety of shifts, including mornings, afternoons, and weekends
Benefits:
* Competitive rate of pay
* Paid weekly
* Subsidised meals on shift
* Employee of the Month Programme
* Employee Assistant Programme - 24/7 wellbeing advice
* Team incentives
Important Information:
Only candidates currently living in Ireland and allowed to work here will be considered.