About the Role
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The role of a Benefits Consultant is to oversee pension and benefit programmes across EMEA, working closely with internal and external stakeholders. Key responsibilities include analysing and harmonising benefit programmes, supporting policy development, handling budgeting and reporting, and serving as a go-to resource for benefit-related queries.
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Responsibilities
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* Conduct comprehensive analyses of benefit programmes for integration and harmonisation, providing well-founded recommendations.
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* Support the ongoing development of EMEA Wellbeing initiatives, collaborating with the Senior Benefits Consultant to design and implement internal wellbeing programmes.
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* Manage third-party vendor relationships in alignment with the Corporate Vendor Management Policy, including monitoring performance against SLAs, liaising with procurement and legal teams, and resolving complex issues with vendors.
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* Collaborate closely with the Employee Relations team to ensure benefit implications are properly considered within policies and procedures, offering recommendations to enhance effectiveness and resolve challenges.
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* Work in partnership with HR Services, payroll, and HR systems teams to establish effective procedures for day-to-day administration of benefits, including new office setup, benefit changes, and recurring processes.
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* Provide recommendations for the improvement and resolution of issues related to existing procedures and practices.
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* Research policies, regulatory requirements, and market competitiveness pertaining to pension and benefit programmes for new and existing locations, considering prevailing market practices and trends, and supplying actionable insights.
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* Ensure all pension and benefit programmes comply fully with legislative and regulatory requirements.
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* Prepare and deliver management information in line with regional and corporate standards.
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* Assist the EMEA Benefits Manager with annual budgeting, strategic planning, and monthly budget reviews.
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* Support the daily administration of EMEA benefit programmes.
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* Act as a subject matter expert and primary point of contact for benefits-related inquiries.
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* Address escalated participant concerns with professionalism and efficiency.
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* Develop, review, and manage communication programmes, including written materials, website content, summary plan descriptions, plan documents, and other relevant documentation.
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Requirements
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To be successful in this role, you will need:
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* Experience / understanding of pension, wellbeing, and benefits programmes across EMEA.
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* Knowledge of global pension and benefit frameworks.
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* Understanding of regulatory requirements and reporting.
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* Experience managing third-party vendors.
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* Intermediate MS365 Word/Excel skills.
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* Budgeting experience or knowledge.
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* Strong consulting and client service skills at all organisational levels.
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* Familiarity with HRIS (e.g., Workday).
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* Understanding of flexible benefits and platforms.
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* Excellent analytical and problem-solving abilities.
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* Strong written and verbal communication.
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* Exceptional organisational skills.
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* Independent work capability.
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* Skilled at facilitating discussions and decision-making.
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* Good knowledge of pensions and pension administration.
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* Experience in multi-country operations.
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* TUPE integration experience desirable.
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* M&A and due diligence exposure beneficial.
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Benefits
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We offer a range of benefits, including:
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* Work From Home options.
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About Northern Trust
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Northern Trust is committed to diversity and inclusion. We value an inclusive workplace and understand flexibility means different things to different people.
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We hope you're excited about the role and the opportunity to work with us.