This is a remote role based in Limerick.
The succesful candidate will be responsible for functional alignment in support of MedSurg direct business teams and Indirect Market Management (IMM) teams.
The business operations manager is the facilitator of communication and functional alignment between the assigned business team and supporting functions.
They will manage assigned issues to resolution, arising from the business team, CSD, and functions.
They will ensure the business is represented in all relevant policy deployment across the functions.
They will be responsible for the project management of assigned operational projects.
Responsibilities
Management of operational issues raised by business leadership, CSD and other functions
Managing a coordinated response and resolution of issues through division and functional alignment
Point of contact for functions to access support from the business.
Fosters excellent communication internally and externally, managing potential escalations and keeps all stakeholders informed.
Corporate level training management and alignment as assigned
Regional special project participation as assigned.
Stakeholder of CSD intake process for IMM focused projects
Works with team of operations support managers to define global and standardized solutions
Advocate of continuous improvement approach to process management
Ensure that Cook's Code of Conduct is considered in all business matters carried out on Cook's behalf
Within scope of responsibility, ensure all quality, regulatory, and product specific requirements are met.
Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policy.
Qualifications
Bachelor's degree in related field and/or equivalent relevant experience desired
Proven problem-solving skills
Experience collaborating with multi-functional teams toward defined objectives
Demonstrated experience in account and project management practices
Strong organizational abilities
Proven communication, presentation, influencing and negotiation skills with the ability to prioritize workloads, meet deadlines and follow up promptly on relevant issues
Excellent English language skills and preference for additional local language skills
Willingness and availability to travel on company business
Work under general office environmental conditions.