A Data & Product Analyst will work closely with the Product Manager to ensure that our client's products and solutions are continually developed and enhanced in accordance with customer and business needs.
To build new and better features and functionality for the client's software, you will cooperate with our client's software development team and key stakeholders both internally and externally.
Key Responsibilities:
* Develop an understanding of company products to meet current and future needs.
* Liaise with internal teams to identify system requirements while ensuring high quality throughout the software development lifecycle.
* Work closely with the Head of Product Management to deliver the software development roadmap through outsourced teams of software developers.
* Gather, analyse, and document business requirements, converting them into technical specifications for the development team.
* Create detailed test plans, test cases, and logs for planned development items.
* Execute test cases by conducting thorough regression testing.
* Generate feedback on testing or system bugs for the technical team.
* Project manage implementation of new features and bug fixes.
* Creation of release notes for internal and external teams.
* Creation of training materials and delivery of training to internal teams to demonstrate development updates.
* Provide post-implementation support addressing customer issues, queries, and defects.
* Work directly with clients, Sales, and Project Implementation teams to gather data specifications for reporting development.
* Analyse and transform multiple data sets to create integrated data models, dashboards, and reports.
* Creating, editing, and maintaining visual content, including paginated tables, charts, and graphs, is integral to this role.
* Provide guidance to internal and external parties on visual, technical, and editorial matters.
Requirements:
* Bachelor's Degree in Computer Science, Business, Engineering, or related area (desirable but not required).
* Experience using Data Visualisation/BI tools (e.g., PowerBI, Tableau) is an advantage.
* Familiarity with Agile/Scrum development process and industry standard agile delivery tools (e.g., JIRA) is beneficial.
* Proven experience as a Business Analyst/System Analyst/QA engineer/Quality Assurance Tester or similar role is essential.
* Some expertise in project management and familiarity with automation scripts using open-source tools are advantages.
* Demonstrated competency with project management tools and platforms is necessary.
Skills/Aptitudes:
* Creative problem-solving ability and consultancy mindset.
* Excellent analytical and data analysis skills with high attention to detail.
* Flexibility to adapt to shifting priorities and tight timelines.
* Ability to document and troubleshoot errors.