Overview
Join to apply for the Serviced Office Receptionist role at International Workplace Group plc.
Community Associate
At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.
The opportunity
As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.
Responsibilities
* You arrive 15 minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.
* Answer customer requests (e.g., WiFi code changes, package arrival inquiries, directions to meeting rooms).
* Handle mail and other customer requests, including follow-up emails to customers.
* Plan and write invites for networking events and create posters for noticeboards.
* Assist with directing groups to appropriate facilities and help coordinate events in the centre.
About You
We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
* A good communicator, with the ability to build strong professional relationships and empathise with people’s needs
* Happy taking ownership of problems and finding ways to solve them
* Positive, enthusiastic and able to adapt to fast-changing situations
* Confident using MS Office and other basic IT packages
What We Offer
* A bright and inspiring work environment
* Training and development opportunities
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
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