About the Role:
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We are seeking a detail-oriented and customer-focused Retail Assistant to join our team. This role is perfect for someone who enjoys working in a fast-paced retail environment and providing excellent customer service.
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Key Responsibilities:
* Assist customers with product enquiries, pricing, and order updates in-store and over the phone
* Prepare accurate quotations and process sales invoices efficiently
* Manage customer orders from start to finish, including stock checks and coordinating with the dispatch team
* Maintain up-to-date product knowledge and provide informed advice to customers
* Support the wider sales and retail team with administrative and operational tasks
* Handle customer complaints or queries in a professional and timely manner
* Keep the shop floor and stock areas well-organised and presentable
Requirements:
The ideal candidate will have excellent communication skills, be able to work independently, and be comfortable with technology.
Benefits:
* A competitive salary in the region of €28,000 - €32,000 depending on experience
* A Monday to Friday role with occasional Saturday work depending on seasonal needs
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