Orthopaedic Clinical Support Specialist
This role is ideal for a highly motivated and organized professional with excellent communication skills who can support the development of sales opportunities, provide technical advice, and maintain customer records.
* Key Responsibilities:
* Offer expert guidance to customers on safe product usage and surgical techniques through comprehensive training and ongoing support.
* Collaborate closely with surgeons to identify potential sales pipeline opportunities and offer strategic advice.
* Maintain up-to-date customer records within our CRM system, including detailed information on product usage, purchasing protocols, and competitor activity.
* Enhance knowledge of company products and procedures in conjunction with the sales team.
Requirements and Qualifications
* A minimum 2-3 years' experience in orthopaedic theatre surgery (scrub nurse) is essential.
* Valid full clean driving license.
Personal Characteristics
* Develop strong relationships with internal and external stakeholders through advanced communication and influencing skills.
* Convey confidence and positivity in high-pressure clinical environments.
Benefits and Incentives
* Annual performance-based bonus (10% of salary).
* Profit share bonus paid annually.
* Company vehicle (subject to business expenses tax).
* Monthly lunch allowance.
* Comprehensive health insurance plan.
* Pension scheme contribution.
* Mobile phone and laptop provided.
* Company credit card facility.