Opportunity Overview
This role presents an excellent opportunity to learn within a growing and dynamic department, passionate about building relationships and providing award-winning customer service.
You will lead a range of tasks related to general administration and business support obligations for our Group AVC Payroll portfolio of schemes.
About the Role
* Deliver brilliant customer service in all transactions, including fostering strong working relationships with clients.
* Work in a fast-paced environment across multiple tasks and collaborate with colleagues.
* Participate in individual and team development activities.
Requirements
* Excellent written and verbal communication skills.
* Strong attention to detail and focus on quality, with ability to check others' work and take on problems.
* Strong customer focus with understanding of customer needs.
* Great teamwork skills and ability to monitor own work for accuracy and quality.
* Effective interpersonal skills and relationship management skills.
* Ability to multi-task and assess priorities.
* Strong PC skills, including Excel.
* Flexible approach towards change, solutions-oriented.
Essential Qualifications
* Third Level or Pensions-related qualification is desirable.
About the Team
The New Ireland Assurance Corporate Pensions Department administers Corporate Defined Contribution Pension and Group Risk Schemes.
Our focus is on delivering exceptional customer service to advisors/clients, ensuring retention of existing business and assisting sales colleagues in securing additional Corporate new business.
Why Work with Us?
* We prioritize work-life balance with hybrid working and 23 days annual leave.
* We offer excellent pension contributions and family-friendly benefits, including 6 months paid maternity leave and innovative fertility and surrogacy policy.
* We value your health and wellbeing, offering substantial health insurance contributions and employee assistance programs.
* We encourage staff to pursue educational and professional qualifications, enhancing their careers.
Key Competencies
* Customer Focused.
* Self Accountable.
* Self One Group, one team.
* Self Manage Risk.
* Self Agile.