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Logistics customer service representative

Matrix Recruitment Group
Customer service representative
Posted: 24 December
Offer description

Matrix Recruitment
is recruiting a
Logistics & Customer Service Administrator
for our client based in
Carlow Town.
This is an excellent opportunity for someone looking to kick-start or develop their career in logistics, order processing, and customer support within a busy and growing operation.
This is a full-time, permanent position.
Key Responsibilities
Accurately process customer sales orders and prepare all dispatch documentation
Coordinate daily with the warehouse team and couriers to ensure smooth and timely order fulfilment
Communicate delivery schedules, delays, and updates to the sales team
Handle customer calls and emails professionally, resolving queries promptly
Assist with accounts administration and monthly stock takes
Support general office administration and learn new systems and processes to improve workflow
Essential Criteria
Strong organisational skills and excellent attention to detail
Confident communicator with strong written and verbal skills
Proactive mindset with a willingness to learn and take initiative
Proficient in Microsoft Office; experience with Sage 200 is an advantage
Some experience in office administration, customer service, or a logistics environment
Benefits
Competitive salary
Opportunity to develop logistics, customer service, and administration skills
Training and career progression opportunities
Supportive and dynamic team environment
Apply for this job now by sending a Word format CV to ******
By applying, you are giving consent for Matrix Recruitment to contact you about this job.
We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy.
All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent.
Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position.
In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given.
We Value Your Trust.
INDMS
#J-*****-Ljbffr

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