Overview
Location: Ireland, UK or Netherlands (Office/ Hybrid/ Remote). Travel: Around 10% travel is expected.
Bentley Systems is the infrastructure engineering software company. Today, Bentley employs 5,500 people, located across 42 global locations. We’re hiring a Community, Communications & Engagement Manager to lead the inspirational engagement and expert communities of 1,600+ colleagues in Bentley’s Product, Technology and UX organization. This role reports to the Chief of Staff in the Office of the CTO. The role is split roughly 50:50 between Community and internal Communications aspects.
Responsibilities
* Facilitating expert Community leaders to deliver impactful content, maximize reach and engagement, and manage associated administrative tasks.
* Streamlining and improving Community tools and processes to ensure a seamless experience for users.
* Creating sustainable content, guidelines, and frameworks to support thriving, fast-growing Communities.
* Conducting competitive analysis to maintain a leading-edge experience in internal community engagement and strategy.
* Collaborating with product, engineering, marketing, and other teams to foster staff participation in the Communities.
* Once established in the role, pushing the bounds of the Community strategy to engage external experts as well as internal colleagues.
* Researching newsworthy items from across the organization, especially those that celebrate success in all corners of our global team.
* Maintaining team intranets, Teams channels and other internally visible sources of content.
* Drafting and proofing communications for Senior leaders (written, audio, visual – including video, slides).
* Planning and maintaining a calendar and cadence of regular Communications, Events and All Hands for the Product & Technology organization.
* Collecting feedback and listening for employee sentiment, and ensuring this is matched and addressed in communications.
* Aligning with peers and colleagues in sister organizations across Bentley to amplify the power of Communications.
Qualifications
* 5+ years of working in a software environment, including enterprise B2B SaaS experience.
* 3-5 years of experience participating in and building communities in product or technology (internal or external).
* Experience of working in product-led, software organizations.
* Public speaking, blogging, content development, and event facilitation experience.
* Existing network from a diverse set of communities and social media platforms.
* Facilitating complex and sensitive community management situations with humility, judgment, tact, and humor to deliver great internal content.
* Working independently and autonomously, managing multiple competing priorities.
What We Offer
* A great Team and culture – please see our colleague video.
* An exciting career as part of a world-leading software company providing solutions for architecture, engineering, and construction.
* An attractive salary and benefits package.
* A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
* A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world.
About Bentley Systems
Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com
Equal Opportunity Employer
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
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