Alliance Medical are currently recruiting a Senior Medical Administrator to join our radiology team based in Wilton, Cork. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.Contract:Full-time, PermanentWorking hours:37.5 hrs pwShifts vary & can be between the hours of 7:30am -8:30pm Monday to Saturday.This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.Key Responsibilities:Schedule and confirm radiology appointments with sensitivity and precisionServe as the first point of contact for patients and families, ensuring a warm and professional welcomeHandle incoming and outgoing phone calls and manage appointment-related queriesAccurately update patient records and internal booking systemsWork closely with radiology and clinical staff to ensure smooth day-to-day operationsProvide consistent, compassionate support to patients and their families throughout their visitAssist Radiographers and act as a chaperone if required for the patients and clinicians benefit.Provide reassurance to patients by way of clear explanation as to the nature of an examination.Key Requirements:Strong communication and interpersonal skillsPrevious experience in medical administration or a healthcare settingA calm, caring natureHigh attention to detail and accuracy under pressureFlexible and adaptable team playerA background in customer service is a plusWhy Choose Alliance Medical?Employee Assistance ProgrammeWellbeing and mental health initiativesCompetitive SalaryFamily Friendly Working Arrangements25 Annual Leave Days (plus 2 Company days)Health InsurancePaid Maternity LeaveWedding Day LeaveMaternity Leave CoachingPaid Sick LeaveFertility LeavePregnancy Loss LeaveExcellent Pension SchemeEducational AssistanceProfessional Development & Ongoing training