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Mortgage completions administrator

Dublin
Engage People Recruitment
Posted: 23 January
Offer description

Mortgage Completions Executive

Dublin / Hybrid (subject to client)

Salary

€40,000 - €42,000 (DOE)

Role Overview

Our client is seeking a detail-oriented
Mortgage Completions Executive
to manage mortgage applications from
loan offer stage through to drawdown and completion
. This role sits within a fast-paced lending environment and requires strong attention to detail, excellent stakeholder communication, and a solid understanding of regulatory and legal mortgage processes.

The successful candidate will be
APA qualified
and actively
working toward QFA
, with experience supporting high-volume mortgage pipelines and ensuring accurate, compliant completions.

Key Responsibilities

Pipeline & Case Management

* Manage a portfolio of mortgage applications from
offer stage to successful drawdown and completion
* Track progress against SLAs, identifying and resolving blockers to prevent delays

Document Control & Accuracy

* Review, verify, and manage all legal and completion documentation, including:
* Loan offers
* Certificates of Title
* Property and life insurance documentation
* Ensure all documentation is complete, accurate, and compliant prior to drawdown

Stakeholder Liaison

* Act as the key point of contact between:
* Clients
* Solicitors
* Lending institutions
* Internal mortgage advisors and operations teams
* Maintain clear and professional communication throughout the completion process

Compliance & Risk

* Ensure all actions comply with
Central Bank of Ireland regulations
, Consumer Protection Code, and internal lending policies
* Maintain full audit trails and accurate case records

Query Resolution

* Proactively manage client and solicitor queries
* Resolve issues efficiently to support timely drawdowns and positive customer experience

Systems & Reporting

* Maintain accurate and up-to-date case notes on internal
CRM and mortgage systems
* Provide clear status updates to internal stakeholders

Candidate Requirements

Experience

* 1-2+ years' experience
in a mortgage administration, completions, lending operations, or financial services role
* Proven exposure to the
legal and completion stage
of the mortgage lifecycle

Knowledge

* Strong understanding of:
* Mortgage drawdown processes
* Legal documentation and conditions
* Regulatory and compliance requirements

Skills & Competencies

* High attention to detail with strong document-checking capability
* Excellent communication skills, both written and verbal
* Highly organised with the ability to manage a
high-volume pipeline under pressure
* Confident working with
Microsoft Office (Word, Excel, Outlook)
and CRM / mortgage systems

Qualifications

* APA qualified (Loans / Regulation)
* essential
* Actively
working toward QFA
(or committed to completing QFA) - highly desirable

Why Join

* Competitive salary of
€40,000 - €42,000
* Opportunity to build a long-term career within mortgage operations and lending
* Supportive environment with ongoing professional development toward
QFA
* Exposure to complex, high-quality mortgage cases in a regulated environment

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