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Salesforce support specialist

E-Frontiers
Posted: 7 November
Offer description

**Salesforce Support Specialist12 months ContractLocation: Dublin (Hybrid, 3 Days Onsite)Daily rate: €450 per day**Join a global leader in digital payments technology, helping businesses and consumers connect seamlessly and securely every day. As aSenior Salesforce Support Specialist, you'll play a vital role in ensuring the smooth operation and performance of enterprise-scale Salesforce environments that support global teams.This is an exciting opportunity for an experienced Salesforce professional to work on a high-impact platform, supporting business-critical applications, driving service improvements, and collaborating with international stakeholders.Your Responsibilities:Provide expert Salesforce application support, focusing on incident resolution, performance monitoring, and operational health checks.Manage user access, permissions, and case handling within Salesforce Sales and Service Cloud.Monitor data loads, integrations, and system alerts, ensuring proactive issue resolution.Drive process automation and continuous improvement within Salesforce operations.Maintain system documentation, SOPs, and ensure compliance with ITSM standards.About You:4-5 years of experience in Salesforce application or operational support roles.Strong understanding of Sales and Service Cloud, data management, and integration monitoring.Proficiency in ServiceNow or Remedy, and familiarity with Splunk, Dynatrace, or Omnibus .Basic knowledge of UNIX scripting and relational databases (e.g., Oracle).Excellent problem-solving skills and ability to communicate effectively with global stakeholders.ThisSenior Salesforce Support Specialistrole offers exposure to cutting-edge technology, a collaborative international environment, and potential to transition into a permanent role.If you're passionate about optimizing Salesforce performance and supporting mission-critical systems, we'd love to hear from you.Apply nowto take the next step in your Salesforce operations career.

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