Alliance Medical are recruiting for an Ad hoc Medical Administrator to join our teams in our centres in Portlaoise Tullamore (required to work in both centres).
The role will involve booking checking in patients for their Radiology scans.
This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Key Details of the Role: Variable hours between Monday to Friday, 7:30am - 6:30pm Ad hoc / Mutual Obligation Contract (no set hours on contract) Required to work across both Tullamore and Portlaoise centres Approx.
120 days per year to cover annual leave and sick leave No weekends and no late evenings Shift Patterns (ad hoc): This role operates on an ad hoc basis.
When rostered, shifts may include: 7:*****:*******:*****:30 (Tullamore) 8:*****:00 (Portlaoise) Key Responsibilities: Schedule and confirm radiology appointments with sensitivity and precision Serve as the first point of contact for patients and families, ensuring a warm and professional welcome Handle incoming and outgoing phone calls and manage appointment-related queries Accurately update patient records and internal booking systems Work closely with radiology and clinical staff to ensure smooth day-to-day operations Provide consistent, compassionate support to patients and their families throughout their visit Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements: Strong communication and interpersonal skills Previous experience in medical administration or a healthcare setting A calm, caring nature High attention to detail and accuracy under pressure Flexible and adaptable team player A background in customer service is a plus