Job Overview:
We are seeking a dedicated and skilled professional to oversee the smooth operation of our hotel at night. This key role requires excellent customer service skills, leadership abilities, and experience in managing a team.
Main Responsibilities:
* To ensure seamless hotel operations during nighttime hours
* To provide exceptional customer service to guests
* To lead and manage a team of Night Porters effectively
Key Qualifications and Experience:
* A minimum of 2-3 years' experience in a similar night or reception role
* In-depth knowledge of the hospitality industry
* Prior experience in a leadership position is highly desirable
About Our Organisation:
We prioritise inclusion and welcome applications from diverse backgrounds. Our company culture encourages growth and development through internal opportunities and training programmes.