Job Description:
The primary function of this role is to oversee the integration of a new system, acting as the initial point of contact for customer inquiries via phone or email. This entails maintaining accurate records within databases, processing payments over the phone, and managing data entry tasks.
* Integration of a new system
* Customer-facing support
* Database management
* Phone-based payment processing
* Data entry and management
Required Skills and Qualifications:
* At least 2 years of experience in administrative or clerical roles
* Strong attention to detail
* Ability to show compassion towards vulnerable individuals