Senior Manager – Execution & SupportLocation: Support Office, Dublin 4 | Time type: Full time | Employment: PermanentCircleK is seeking an experienced and commercially driven Senior Manager, Retail Execution & Support. This high‑impact leadership role offers the opportunity to shape operational excellence across our retail network and influence business performance at scale. You will report to the Regional Director of Retail Operations and work closely with Retail Operations leadership, Retail Sales Operations (RSO), and cross‑functional teams.Key ResponsibilitiesDrive operational excellence across the retail network using LEAN principles.Lead KPI reporting, performance analysis, and trend identification to unlock improvement opportunities.Oversee operational processes including stock control, shrink performance, and master data management.Partner with Retail Operations to enhance store execution, sales, labour and profitability.Support annual budgeting and performance planning alongside Finance and leadership teams.Lead the delivery of key operational and transformation initiatives across the business; coordinate the rollout of campaigns, new products, and operational processes.Establish structured governance, communication and training plans for all initiatives.Collaborate with Category Management, L&D and European teams to localise and implement strategy.Drive prioritisation and execution of the retail change agenda.Act as a key link between Head Office and the retail station network.Partner with senior stakeholders across Retail Operations, Finance and Category.Facilitate business reviews, operational forums and best‑practice sharing sessions.Support Retail Directors in performance management and Area Manager engagement.Oversee KPI‑linked bonus processes and collaborate on financial planning.Qualifications & Experience5+ years experience in retail operations, multi‑site management or similar environment.Knowledge and practical application of LEAN methodologies.Proven leadership experience managing teams and driving performance.Strong project management skills with a track record of delivering change initiatives.Experience working cross‑functionally with local and international teams.Advanced analytical capability with a commercial mindset.Strong communication, influencing and stakeholder engagement skills.Advanced proficiency in MS Office tools: Excel, PowerPoint and PowerBI.Collaborative, results‑driven approach with the ability to operate at all levels.
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