Job Description
We are seeking an exceptional IT professional to design and implement complex IT infrastructure solutions based on customer requirements. As a key member of our team, you will collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs.
You will assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers, providing technical support and troubleshooting assistance for AMAX's products and solutions. Additionally, you will perform on-site installations, repairs, and maintenance of hardware and software products.
Your role also involves communicating with customers to understand their technical issues and provide timely effective solutions. You will create maintain technical documentation related to deployed systems service activities including troubleshooting guides knowledge base articles.