Security Operations Manager
Title: Security Operations Manager
Location: South Dublin, on site
Job type: Full-Time Permanent
Salary: Negotiable / DOE
*Please only apply if you are located within Ireland as we do not offer relocation.*
About Us
Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Rome and Cape Town—we support more than 2,500 clients across a wide range of industries.
Over 80% of our team are technical experts, focused on helping clients proactively identify, protect, detect and respond to threats in an ever-evolving cyber landscape. Our security-first approach positions cyber resilience as a business enabler, empowering organisations to operate with confidence.
At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we'd love to hear from you.
Job Role / Responsibilities
The successful candidate will have extensive experience in managing security operations. They will work directly with our client and manage our team of L1 & L2 SOC analysts.
This role is part of a dedicated SOC team supporting our client, providing an opportunity to operate within a highly mature security environment, gain exposure to advanced technologies and complex threat scenarios, and develop deep domain expertise in financial services security operations.
Primary Duties/Responsibilities include:
* Manage the day-to-day operations of a dedicated team, ensuring the timely and effective delivery of security monitoring, incident response, threat intelligence and vulnerability management services.
* Lead and develop a team of Cyber SOC analysts, providing coaching, mentoring, performance management and career development opportunities ensuring that the SOC team members are motivated, engaged and productive, identifying opportunities for training and improvement for career growth.
* Establish and maintain strong relationships with internal and external stakeholders
* Track performance metrics (KPIs, MTTR, incident trends)
* Serve as the primary interface for operational issues and escalations
* Deliver actionable insights and recommendations for service enhancement
* Ensure full compliance with regulatory and audit requirements
* Oversee contractual obligations and performance at a strategic level
* Contribute to regular governance and service review meetings with the client
* Escalate operational issues through the appropriate management path
Desired Skills
* Advanced investigative and analytical capability, especially around Microsoft Security products i.e. Microsoft Sentinel, Microsoft Defender for Endpoint, Identity, Office365 and Cloud Apps.
* Strong understanding of modern attack techniques, threat actors, and detection methodologies
* Proven experience with SIEM, EDR/XDR, identity, email and cloud security tooling
* Excellent technical documentation and communication skills
* Ability to manage multiple complex incidents simultaneously
* A minimum of 5 years of experience in information security, with at least 2 years in senior security operations lead role
* Strong people management skills with proven experience in leading and managing security operations and a team of cyber analysts of varying experience, preferably in a large and complex organisation
* Experience working within an MSP / MSSP environment.
* Experience dealing with customers and escalations
* Excellent interpersonal and communication skills with the ability to communicate at all levels with clarity and precision, both written and verbally
Certifications/Qualifications
* Security industry certifications: SEC+, CYSA+, Net+, SC-200,AZ-500,AZ-900
* A recognised intermediate-to-advanced cybersecurity certification is required, such as SANS GIAC GCIA, GCIH, Microsoft SC200 or CompTIA CySA+
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