NI SIU Fraud Investigator Location: UNITED KINGDOM Department: Insurance (P&C, L&S, Health) About the role Join Our Team as an SIU Investigator Are you passionate about fraud detection and investigation?
Do you thrive in a confidential and dynamic environment?
AXA Insurance is seeking a dedicated SIU Investigator to join our NI Claims team, focused on deterring, detecting, and investigating fraudulent activity across all areas of the business.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers.
You'll work majority of your week away from home.
Away from home means either attendance at one of our head office locations, visiting clients or attending industry events.
What You'll Do: Review Red Flag Referrals from claims handlers within the agreed service level, making suggestions for refinements as necessary Proactively investigate potential fraud in claims (PI, ADTPD, Home, Farm, SME as required) using mostly predefined processes and procedures but at times using your own initiative, manage cases to conclusion and deals with customer as necessary, which may involve interviewing, to achieve required savings Maintain SIU Case Management System and relevant spreadsheets fully utilising the software & training Prepare cases for court as required, instructing panel solicitors to secure the best outcome for AXA Deliver excellence in customer service, both internally and externally, maintaining an appropriate professional attitude when dealing with Customers, Third Parties, Suppliers and Solicitors and dealing effectively with referrals, complaints Maintain relationships within AXA and with external service providers Investigate potential fraud in other areas of AXA as required.
Provide reports and updates as required.
Undertake department and cross functional projects as necessary What we offer We acknowledge and appreciate the exceptional efforts of our people in protecting what matters most to our customers.
We offer a series of core and supporting benefits designed to empower our people to thrive both professionally and personally.
Competitive Salary Annual Bonus 22-30 Days Annual Leave Pension Scheme Life Assurance Employee Discounts AXA Share Plan Volunteering Days Health Insurance Subsidy Wellbeing Initiatives Tax Saver Initiatives Education Support Closing Date: Friday, September 5, 2025 Skills: Fraud Investigator