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Job Description: Technical Architect – Observability & SRE Frameworks
Position Title: Technical Architect – Observability & Site Reliability Engineering (SRE)
Location:Dublin, Ireland
Experience:15+ years (including 5+ years in observability/SRE architecture)
Employment Type:Full-time
Role Overview
We are looking for a highly experiencedTechnical Architectto lead thedesign, strategy, and implementationofObservability and SRE frameworksfor enterprise-scale, microservices-based applications. The ideal candidate will bring deep technical knowledge of bothSplunk Observability StackandOpen Source tools(like OpenTelemetry, Prometheus, Grafana, Jaeger), and be capable of defining and executing architecture strategies for complex distributed systems.
This role requires hands-on ability tocreate architecture blueprints, lead technical teams, and work directly with stakeholders and platform owners to embed observability and reliability practices across the SDLC.
Key Responsibilities
Architecture & Blueprinting
Design and deliverend-to-end observability architecture(Metrics, Logs, Traces, Events) for cloud-native and hybrid environments.
Createtechnical architecture diagrams, data flow maps, and integration blueprints using tools like Lucidchart, Draw.io, or Visio.
Lead the definition ofSLIs, SLOs, and Error Budgetsaligned with business KPIs and DORA metrics.
Toolchain Strategy & Implementation
Architect telemetry pipelines using OpenTelemetry Collector and Splunk Observability Cloud (SignalFx, APM, RUM, Log Observer).
Define tool adoption strategy and integration roadmap for OSS tools (Prometheus, Loki, Grafana, Jaeger) and Splunk-based stacks.
Guide teams on instrumentation approaches (auto/manual) across languages like Java, Go, Python, .NET, etc.
Reliability Engineering Enablement
Lead adoption of SRE principles including incident management frameworks, resiliency testing, and runbook automation.
Collaborate with DevOps to integrate observability into CI/CD pipelines (e.g., Jenkins, ArgoCD, GitHub Actions).
Define health checks, golden signals, and SPoG (Single Pane of Glass) dashboards.
Exposure toAIOps, ML-based anomaly detection, or business observability.
Stakeholder Management & Governance
Serve as a technical liaison between client leadership, SREs, developers, and infrastructure teams.
Run workshops, assessments, and evangelize observability-first culture across teams.
Provide guidance on data retention, access control, cost optimization, and compliance (especially with Splunk ingestion policies).
Performance & Optimization
Continuously monitor and fine-tune observability data flows to prevent alert fatigue and ensure actionability.
Implement root cause analysis practices using telemetry correlation across metrics, logs, and traces.
Lead efforts to build self-healing systems using automated playbooks and AIOps integrations (where applicable).
Required Skills & Qualifications
15+ years in IT, with5 years in Observability/SRE architecture roles
Proven experience designing architecture formicroservices, containers (Docker, Kubernetes), and distributed systems
Strong hands-on expertise with:
Splunk Observability Cloud(SignalFx, Log Observer, APM)
OpenTelemetry (SDKs + Collector)
Prometheus + Grafana
Jaeger / Zipkinfor distributed tracing
CI/CD tools: Jenkins, GitHub Actions, ArgoCD
Ability to build and presentclear architecture diagrams and solution roadmaps
Working knowledge ofcloud environments(AWS, Azure, GCP) and container orchestration (K8s/OpenShift)
Familiarity withSRE and DevOps best practices(error budgets, release engineering, chaos testing)
Nice to Have
Splunk certifications:Core Consultant, Observability Specialist, Admin
Knowledge of ITIL and modern incident management frameworks (PagerDuty, OpsGenie)
Experience inbanking or regulated enterprise environments
Soft Skills
Strong leadership andcross-functional collaboration
Ability to work in ambiguous, fast-paced environments
Excellentdocumentation and communication skills
Passion for mentoring teams andbuilding best practices at scale
Why This Role Matters
The client is on a journey to mature itsObservability and SRE ecosystem, and this role will be critical in:
Unifying legacy and modern telemetry stacks
Driving reliability-first mindset and tooling
Establishing a scalable blueprint for production excellence
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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