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Job Title: Finnish Client Services Administrator
Reports To : Team Supervisor
Location : Dublin City Centre (100% onsite for training, then hybrid) (Mon-Fri standard hours)
Salary: Attractive, depending on experience with excellent benefits
Model: Full time permanent position, fully onsite during probation period and hybrid model after this point
Benefits: Pension, Healthcare, Profit Share, Risk Benefits, Holidays, Wellness Subsidy, Wellness
Programmes, EAP, Sports & Social, Tax saver and Bike to Work.
This position offers you the opportunity to work alongside one of our high-profile clients who operates within the financial services. They are looking for a motivated individual for a role dealing with new business administration, claims processing and investments. You will be part of a very customer centric team that manages all aspects of the clients requests in your portfolio of Finnish clients.
Key Responsibilities:
– Excellent administration skills supporting across the Finnish Market regarding new business, claims administration and any changes to client's details.
– Excellent Customer Service
– Dealing with customers queries via phone & email.
– Strong attention to detail for production of high quality and accurate client documentation.
– Maintain flexibility within the department, assisting colleagues where possible and if work load demands.
– Developing strong relationships with our counterparties
– Develop knowledge and understanding of the business
Candidate Profile:
– Native or Fluent Finnish and fluent English Speaker
– Third Level Qualification Desired.
– Strong Microsoft Office skills
– Customer focused and Excellent communication skills
– High Numeracy Skills
– High attention to detail
– Ability to multitask
– High level of motivation
– Good problem-solving Skills.