Systems Engineer, ESC Managed Operations
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.
Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
Eligibility Requirements
1. Fluency in written and spoken English is required.
2. Successful applicants must have the legal right to work in Ireland.
3. Amazon will provide relocation support for successful applicants relocating within the European Union.
4. This position involves On-call responsibility.
Minimum Qualifications
1. 5+ years of systems engineering experience, working with hardware, software, networking, operating systems.
2. Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs).
3. Proficient driving operational best practices.
4. Proficient scripting processes in a language such as Bash, Python, or Ruby.
5. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems.
6. Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members.
7. Experience actively mentoring junior engineers.
8. Experience performance tuning software applications and optimizing fleet utilization.
9. Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).
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