Job Description:
Join one of the most important teams at Amazon and make a difference. The Registration & Compliance Operations Investigations team is charged with safeguarding all Amazon marketplaces to ensure long-term buyer satisfaction with their experiences. We achieve this through a combination of automated and manual investigations of the buyers and sellers on our marketplace.
Due to extensive growth, we require additional Team Managers/Investigations Managers to help manage one of the Operations teams in our rapidly expanding function.
Basic Qualifications:
* We seek a strong, self-driven leader with demonstrated ability to motivate, drive, manage, and grow a fast-paced operations team.
* This person should possess strong people and performance management skills, and ideally have at least three years’ experience in an operational people management role.
* They should also have a strong business acumen and be able to create, communicate, and achieve a vision.
* Substantial people management experience, ideally within a fast-paced, metric-driven operations team.
* Must possess exceptional operational, managerial, analytical, communication, and interpersonal skills.
* Advanced working knowledge of MS Office required (especially MS Excel).
* Knowledge of SQL is beneficial but not essential.
* Must be self-motivated with good attention to detail, commercial awareness, sound judgment, and decision-making skills.
* Have a proven ability to drive and motivate staff.
Preferred Qualifications:
* Candidates with experience working within the fraud/risk management domain are preferred.
* Educated to Bachelor degree level is desirable.
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