Castle-Forms is a leading manufacturer of high-quality Expanded Polystyrene insulated construction products and systems that are used in the new build construction sector. We are currently looking for a part - time experienced Receptionist / Office assistant to work in our office based in Portlaoise.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Handling customer telephone enquiries professionally and in courteous manner
* Dealing with customer collections and sales (walk - ins)
* Taking payments
* Deliver excellent customer service by handling and resolving customer issues, documenting these, and escalating to the Manager where these are of a more serious nature
* Provide customers with help on product returns, invoice queries and future requirements
* Provide comprehensive administrative support, including data entry, incoming and outgoing post, filing and document management
* Greet clients and guests in professional manner
QUALIFICATIONS & REQUIREMENTS
* Competence with MS Office including Outlook, Word, Excel
* Ensure the highest standards of appearance, behaviour and attitudes
* Experience in clerical or administrative roles
* Strong organisational and time management skills
* Attention to detail and accuracy
* Highly motivated and comfortable working both under direction and own initiative
* Excellent multitasking skills
* Bookkeeping or Sage 50 accounts experience (preferred)
Job Type: Full-time
Pay: From €16.00 per hour
Benefits:
* Flexitime
* On-site parking
* Sick pay
Education:
* Leaving Certificate (preferred)
Experience:
* Sage: 1 year (required)
* Administration: 1 year (required)
Work Location: In person
Application deadline: 24/08/2025