Join to apply for the Front Office Supervisor role at Kilkenny Ormonde Hotel.
Kilkenny Ormonde Hotel is recruiting a Full-Time Front Office Supervisor to join our Front Office Team.
Reporting to the Front Office Manager, the responsibilities include:
* Providing excellent guest service at all times
* Adhering to company Brand Standards
* Ensuring smooth completion of Front Office operations
* Handling guest check-in and check-out at Reception
* Addressing guest queries
* Processing payments during check-out
* Organizing check-in for large tours and groups with room allocations
* Taking reservation calls as required
Ideal Candidate:
* Possesses a positive, professional, and friendly manner with a focus on customer care
* Capable of working in a fast-paced environment with attention to detail
* Has strong organizational and administrative skills
* Possesses strong IT skills; experience with Hotsoft is desirable
* Flexible to work shifts including early mornings, late evenings, weekends, and holidays
* Previous experience in a similar role, preferably in a 4-star hotel, is essential
Benefits of working with Kilkenny Ormonde Hotel:
* Free membership to Ormonde Leisure Club
* Meals provided on duty
* Progressive training opportunities
We are an equal opportunities employer.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Administrative and Support Services
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