Role Overview
This is an excellent opportunity for a graduate to begin a career as a Field Service Engineer, supporting a range of high-end laboratory instrumentation. The role involves hands‑on technical work, customer interaction, and ongoing specialist training.
You will be responsible for delivering service activities including installation, maintenance, repair, and technical support to customers across the pharmaceutical, academic, and government sectors.
Key Responsibilities
Perform installation, repair, and preventative maintenance of laboratory instrumentation
Carry out qualification services (IQ/OQ) and ensure all documentation is completed accurately
Provide on‑site and remote technical support (phone/email) to customers
Work independently in the field while collaborating with the wider Service Team
Manage and coordinate your own schedule in line with customer and team requirements
Maintain accurate service records using internal software
Complete monthly expense reports and service documentation
Participate in product training (both in‑house and at manufacturer training centres, including international travel if required)
Equipment You’ll Work With
Capillary electrophoresis systems
Flow cytometers
Particle and cell characterisation systems
Candidate Profile
Degree in Electronics or Engineering
Strong problem‑solving and analytical skills
Excellent organisational skills with the ability to manage multiple priorities
Good interpersonal and communication skills
Self‑motivated with the ability to work independently
Full driving licence and access to own car
Previous experience with analytical or laboratory instrumentation (e.g., internships, placements, or part‑time roles)
Training & Development
Structured onboarding and technical training programme
Ongoing support from experienced engineers
Manufacturer‑led training (including opportunities to travel abroad)
Competitive salary with bonus scheme
Contributory pension scheme
25 days annual leave
Company laptop, mobile phone, tools, and test equipment provided
Monthly car allowance and expenses
Why This Role?
This position offers a strong foundation for a career in technical field service, combining hands‑on engineering, customer interaction, and exposure to cutting‑edge laboratory technologies.
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