Overview
L’Oréal Group, the world’s leading beauty company, invites you to join the One Luxe experience as a Beauty Advisor. L’Oréal Luxe brands offer a premium and evolving portfolio, and you’ll be part of a vibrant team that drives creativity, challenges, and success in the retail environment.
We are looking for a Beauty Advisor who can deliver exceptional customer experiences, build relationships, and represent our iconic brands with integrity and enthusiasm.
Who We Are Looking For
* A Beauty Guru: You’re passionate about beauty and excel at giving personalized advice and helping customers find products that empower them.
* A Connection Creator: You build authentic relationships, make customers feel welcome, and help tailor beauty routines to express individual style.
* A Trendsetter: You stay on top of makeup, skincare, and wellness trends and connect with people online and in person to foster a community around skincare.
* A Go Getter: You are driven, ambitious, and eager to create innovative in-store experiences and achieve results.
* A Brand Ambassador: You believe in the LOréal Luxe mission and are excited to represent our iconic brands.
What You Will Be Doing
Elevating Customer Experience
* Delivering the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
* Product Expertise and Storytelling: Demonstrate products confidently, share brand heritage, and provide tailored product knowledge, tips, and techniques to meet customer needs.
* Brand Excellence: Act as a L’Oréal Luxe brand ambassador, delivering a luxurious customer experience through service and merchandising standards.
* Staying Trend-Forward: Maintain knowledge of current makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
Driving Retail Performance
* Achieving Sales Targets: Meet individual and counter sales goals as agreed with your line manager.
* Building Client Relationships: Proactively build authentic relationships with customers in-store and through digital channels to foster loyalty.
* Promoting Events and Activities: Inform customers about upcoming in-store events, promotions, and brand activations.
* Creating Engaging Experiences: Design and execute innovative events and activations that drive interest in L’Oréal Luxe brands.
* Brand Advocacy: Represent L’Oréal Luxe and share expertise on internal and external social media while adhering to company guidelines.
Operational Excellence
* Teamwork and Training: Participate in team efforts and complete required training to maintain up-to-date product knowledge and brand expertise.
* Administrative Responsibilities: Complete daily and weekly administrative tasks using designated platforms (Tamigo/One Retail).
* Maintaining Counter Standards: Uphold hygiene and housekeeping standards to maintain a clean, organized counter environment.
Benefits and Rewards
Join L’Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being:
* Competitive Compensation: Earn a competitive salary and a rewarding commission scheme.
* Exclusive Product Perks: Access products from over 35 L’Oréal brands at the staff shop.
* Generous Time Off: 30 days of holiday, inclusive of bank holidays.
* Health and Wellness Benefits: Discounted dental insurance and resources for mental health and financial well-being.
* Referral Bonus Program: Earn bonuses by referring talented individuals to join our team.
* Sustainability Initiatives: Be part of sustainability efforts through L’Oréal for the Future.
At L’Oréal, we are committed to a diverse, equitable, and inclusive environment. We welcome differences and strive to hire, train, promote, and engage in employment practices that value all backgrounds and perspectives.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales, Distribution, and Customer Service
* Industries: Manufacturing and Personal Care Product Manufacturing
Referrals increase your chances of interviewing at L’Oréal.
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