Start: ASAP Must have right to work in the Ireland.
Benefits: Private Pension, Free Car Parking, EAP, Group Life Assurance, Staff Events, 21 days holiday Hours: Monday to Friday working week (standard hours) JOB SUMMARY SCOPE: To be an integral part of the Operations team and provide a reliable, accurate and responsive service to the business in all aspects of Operations, device software staging, admin of day-to-day activities, device trouble shooting, device repair and associated warehousing responsibilities.
To work as part of a team on the day-to-day completion of Operational tasks and activities and ensure a 'customer first' philosophy and ensure high levels of service to customers and partners (internal external).
KEY ACCOUNTABILITIES: Stage a variety of customer owned devices with the required software and as set out in the staging instruction documentation.
Maintain accurate information on outgoing devices utilising the Repair Tracking System (RTS).
Meet quality and productivity standards.
Perform quality checks on staged devices to ensure all steps have been completed successfully before dispatch to the customer.
Highlight any device staging challenges to the operations administration team to ensure any required escalations are managed to resolution.
Demonstrate a high level of attention to detail when staging devices to ensure the work is accurate and complete.
Assist and support other operational staff and processes as and when necessary.
Demonstrate a high level of attention to detail when checking incoming goods, scanning, and inputting data, ensuring all actions required are completed.
Support with general warehousing responsibilities.
ABOUT YOU: We're looking for someone who ideally has the following: Ability to communicate information courteously and promptly and to demonstrate a professional demeanour.
Possess a technical aptitude, manual dexterity, willingness, and ability to learn new software and hardware configuration and techniques.
Ability to organise and complete tasks to deadlines.
Accuracy and attention to detail.
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About Peak Technologies: Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.
Peak Technologies in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world s largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.