Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. If you are passionate about online advertising, have a growth mindset, and love building great relationships with customers, then you will feel right at home in our team.
As a Senior Account Manager, you will manage your own portfolio of advertisers, driving both revenue and client satisfaction by ensuring our Microsoft Advertising offering is valued and understood, linking customers’ needs and objectives to our solutions, and building personable and trusting relationships that increase customer satisfaction.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Responsibilities
* As an expert in client accounts, you’ll ensure account health by proactively monitoring all activities, while seeking feedback to grow more of their business and creating long-term strategies to improve the client experience.
* You will leverage relationships with key client contacts and seek both formal and informal feedback to acquire, retain, and grow more of their business.
* To tailor your sales approach, you will adopt Microsoft sales strategies as you proactively leverage Unified Client Management (CRM) tools to increase performance, satisfaction, and upsell opportunities.
* You will proactively develop a comprehensive understanding of clients’ marketing needs and their competition to anticipate their needs and deliver new insights to them.
* You will act as a thought leader on industry trends, technology, and KPIs.
* You will create a collaborative, trust-based work environment where differences in communication style are considered, and the perspectives of others are respected and valued.
Qualifications
* Required Qualifications:
o Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience.
o OR Bachelor's Degree in Sales, Marketing, or related field AND 6+ years relevant work experience.
o OR 8+ years relevant work experience.
o OR equivalent experience.
* 3+ years of paid search experience.
Other Requirements
* Excellent communication and presentation skills.
* Demonstrated ability to consistently meet or exceed revenue goals or targets.
* Proven ability to understand customer needs and create and deliver customized, customer-focused pitches and solutions.
* Solid analytical skills.
* Solid knowledge of the online advertising industry, trends, and customers’ needs.
* Passion and curiosity for technology as an enabler for customer and company growth.
* Ability to travel up to 25%, as appropriate.
* Embody our culture and values.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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