Vacancy Lab Compute Technician Location Limerick - Ireland Hours Full-time Lab Compute Technician This position is based on site in Limerick.
Role Overview: A Zifo Lab Compute Technician provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable.
The individual will provide the consulting skills required to analyse customer needs and gaps to propose solutions for the desired state.
He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.
Responsibilities: Provides technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manages lab computing aspects of installing new, retirement and relocation of equipment Implements Windows based security Ensures adherence to client's corporate policies through periodic reporting and compliance programs Acts as the technical support contact for field service engineers and external vendors Provides technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Experience with ticketing systems and documentation of work Strong oral and written communication skills Ability to identify, track and complete tasks for multiple tickets/projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code About you: Independent, self-motivated Windows technologies, networking, remote computing and backup systems Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Experience with Ignition automation software a plus but not mandatory, training will be provided About Zifo: Zifo is a global R