Department:
App Innovation
Contract Type:
Permanent
Location:
Dublin (Flexible Hybrid)
Travel:
Occasional
Reporting To:
Practice Team Lead or Practice Manager
About Storm Technology
Storm Technology is a Microsoft Solutions Partner with over 30 years of experience helping clients unlock the full potential of digital transformation. Our team of business professionals, technology experts, and change management specialists work together to deliver impactful Microsoft solutions using proven methodologies.
In August 2024, Storm was acquired by
Littlefish
, a UK-based award-winning managed IT and cyber security services provider. This partnership enhances our service portfolio, particularly in managed IT and cyber security, and opens new opportunities for growth across Ireland and the UK. It's an exciting time to join us as we expand our capabilities and client reach.
About the Role
We are looking for a
Technical Business & Systems Analyst
to support process, systems, and compliance initiatives. This role blends business analysis with systems analysis, focusing on process documentation, improvement opportunities, and alignment with SDLC and ISO 27001 standards.
You'll act as a key liaison between business stakeholders, IT teams, and compliance functions—ensuring clarity, efficiency, and secure solution design.
Key Responsibilities
* Analyse and document business and system processes, workflows, and procedures
* Conduct systems analysis of current applications, data flows, and integrations
* Identify inefficiencies and recommend improvements using technology and automation
* Translate business needs into functional and non-functional requirements aligned with SDLC
* Collaborate with developers, architects, and testers to support solution design
* Ensure documentation supports ISO 27001 compliance and security best practices
* Produce high-quality deliverables including process maps, user stories, and use cases
* Facilitate workshops and requirements gathering sessions
* Contribute to continuous improvement of systems and documentation standards
Candidate Requirements
Essential Skills:
* Proven experience as a Business Analyst, Systems Analyst, or Technical BA
* Strong process mapping, systems analysis, and documentation skills
* Understanding of SDLC and Agile methodologies
* Familiarity with ISO 27001 or similar frameworks
* Proficiency in Visio, Lucidchart, Jira, Confluence, SharePoint, and Microsoft 365
* Excellent communication skills for engaging both technical and business stakeholders
* Strong problem-solving mindset
Desirable Skills:
* Experience in regulated or compliance-driven environments
* Knowledge of risk management, data governance, or information security
* Certifications in Business Analysis, Systems Analysis, or ISO 27001