As a Leisure Club Front Desk Associate, you will be the primary point of contact for our members and guests. You will play a vital role in ensuring smooth day-to-day operations at the leisure club reception.
Job Responsibilities:
Key responsibilities include greeting customers in a professional manner, registering new members, handling membership queries, and responding to customer inquiries.
Main Accountabilities:
* Meet and greet customers professionally
* Process membership registrations and handle member queries
* Answer phone calls promptly and professionally
* Check-in and check-out members and guests
* Respond to customer requests and resolve complaints where necessary
* Collaborate with other team members to ensure seamless operation
Requirements:
We are seeking an individual with strong administration and organisational skills, excellent written and spoken English, and a minimum 1 year experience working at a busy reception.
Essential Skills:
* Excellent communication and interpersonal skills
* Strong administration and organisational abilities
* Minimum 1 year experience in a reception or front desk role
* Flexibility to work a variety of shifts
Benefits:
This is an excellent opportunity to work in a dynamic environment, providing outstanding customer service and contributing to a positive team culture.