Overview
Contract Type:
Full-time
Reports To:
Warehouse Operations Manager
About the Role
We are seeking an experienced and highly motivated
Warehouse Operations & Distribution Centre Manager
to take ownership of warehouse operations, lead the floor team directly, and ensure smooth, efficient, and safe workflow management.
This is a
hands-on leadership role
– the Manager is directly responsible for supervising daily tasks while also implementing structured processes, ensuring compliance, solving operational challenges, and driving continuous improvement.
The role covers
end-to-end warehouse flow
: receiving, stock management, barcoding, allocations, deliveries, returns, and recycling.
Key Responsibilities
1. Daily Operations & Supply Chain Management
Lead, supervise, and actively manage the warehouse team on a daily basis.
Oversee goods-in: delivery scheduling, hand-checking stock, booking-in, and storage according to racking maps.
Ensure all deliveries are barcoded within ***** hours and ready for allocation.
Manage picking, packing, and loading operations to meet fixed delivery schedules for 16 stores.
Implement sales-led allocation rules, ensuring stock distribution reflects demand, seasonality, and store-specific needs.
Monitor warehouse KPIs: barcoding turnaround, picking accuracy, delivery adherence, and returns clearance.
2. Team Leadership & Coordination
Directly supervise a team of ~***** operatives plus drivers.
Allocate and monitor daily duties (goods-in, barcoding, picking, loading, returns, recycling).
Plan rotas, seasonal cover, and holiday scheduling to ensure operational continuity.
Provide training, coaching, and clear direction to staff to ensure compliance with processes and safety standards.
Enforce discipline, attendance, and performance expectations consistently.
3. Communication & Reporting
Report directly to senior management on operational performance, challenges, and resource needs.
Liaise with the Stock Controller on inventory accuracy, cycle counts, and reconciliation.
Provide daily/weekly updates on productivity, order fulfilment, and warehouse KPIs.
Maintain and document SOPs, checklists, and warehouse processes so they are visible and consistently followed.
4. Health, Safety & Compliance
Take full responsibility for warehouse safety standards and compliance.
Conduct daily safety checks – fire exits, PPE use, waste management, and equipment condition.
Enforce safe use of forklifts, vehicles, and equipment.
Escalate and resolve hazards quickly, ensuring a safe working environment at all times.
5. Returns, Recycling & Continuous Improvement
Oversee the processing of returns, ensuring all items are logged, checked, and reallocated or scrapped within 48 hours.
Manage recycling and WEEE disposal, maintaining contractor schedules and compliance reporting.
Identify process bottlenecks (e.g., barcoding delays, ad-hoc allocations) and implement improvements.
Drive a culture of accountability and discipline on the floor, reducing firefighting and embedding structured operations.
6. Problem Solving & Issue Resolution
Act as the first point of contact for operational issues on the warehouse floor (e.g., incorrect picks, stock discrepancies, or loading conflicts).
Quickly adapt workflows and reallocate resources to meet urgent delivery or operational needs.
Investigate root causes of recurring problems and implement long-term solutions.
Escalate complex issues to senior management with clear documentation and proposed corrective actions.
Maintain calm under pressure, ensuring warehouse performance is not compromised by unforeseen challenges.
The Right Person for the Role
We are looking for someone who:
Has 5-10
years' experience in warehouse, logistics, or supply chain management
, with proven leadership of teams of 10+
Is already resident in ROI
Is confident managing both daily operations and longer-term process improvements.
Possesses excellent leadership and motivational skills, with the ability to set clear expectations and maintain discipline.
Is highly organised, detail-oriented, and process-driven, with strong problem-solving ability.
Communicates clearly across teams, suppliers, and management.
Remains calm under pressure and can resolve operational challenges quickly.
Understands warehouse safety and compliance requirements, with a strong track record in health & safety enforcement.
Holds a forklift license (advantageous but not essential).
What We Offer
Competitive salary and benefits package.
Career progression opportunities within warehouse operations and logistics.
A supportive, team-focused work environment.
Ongoing training and development opportunities.
Job Types: Full-time, Permanent
Benefits
Bike to work scheme
On-site parking
Work Location: In person
#J-*****-Ljbffr