IT Operations Specialist - Contract
A leading healthcare services provider is seeking an IT Operations Specialist to support the maintenance and development of its IT systems, networks, and infrastructure. This role is instrumental in monitoring a broad range of infrastructure and security toolsets while contributing to wider IT operations.
Key Requirements:
- Minimum 3 years' experience in IT Support or Cyber Security roles.
- Strong hands-on experience with Microsoft Azure, including Intune, Conditional Access, and Entra ID.
- Experience with security technologies such as SIEM, Firewalls, and IDS/IPS is highly desirable.
- Familiarity with cybersecurity standards and frameworks (ISO27001, NIST, OWASP).
- Exposure to patching and vulnerability management tools is advantageous.
Key Responsibilities:
- Support maintenance of hardware, software, and systems.
- Install, configure, and troubleshoot IT hardware and software.
- Assist with procurement and asset management of IT equipment.
- Liaise with external IT helpdesk and ensure SLA compliance.
- Contribute to desktop, server, and application deployments.
- Participate in disaster recovery (DR) and business continuity planning (BCP).
- Support the development and maintenance of the Information Security Management System (ISMS).
- Monitor and investigate threats with internal security teams and external SOC.
- Document IT processes and procedures in line with ISO27001:2022.
- Assist in the development of cloud platforms including MDM, Intune, and Microsoft 365.
- Support patch and vulnerability management processes to maintain security posture.
General Expectations:
- Adhere to company policies, procedures, and health and safety standards.
- Embrace technological change and contribute to implementations.
- Maintain high standards of quality, ethics, and communication across all levels.
- Participate in ongoing education and research relevant to the role.
Candidate Profile:
- Strong professional and business acumen.
- Ability to manage shifting priorities in a dynamic environment.
- Proactive, with strong initiative and problem-solving skills.
- Excellent organisational and communication skills.