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Support worker

Dublin
Dublin Simon Community
Support worker
Posted: 18 December
Offer description

About Us:
At Dublin Simon Community, we're dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.

If you share our values and want to make a difference, we'd love to hear from you. We're looking for client-focused, friendly, and adaptable individuals to join our team.

We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.

About The Role
Contract Type
– Full time, 11-month Fixed-Term

Working Hours
–37.5 hours per week.

Location
- Dublin City.

As a Support Worker in our therapeutic services (Step Up Step Down unit) you will support clients as part of a team to ensure their safety and needs during stabilisation/Respite from alcohol or drugs. You will contribute to ensuring effective and consistent best-practice standards are followed in the Dublin Simon Community accommodation services. From facilitating participation initiatives, to working with the wider team to discuss and plan how to best support the clients with their goals, each day you'll help clients to achieve their goals and change their lives. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role.

Responsibilities

* To process referrals, admissions, and discharges to the SUSD as per referral and assessment procedure.
* To induct clients to the unit as per induction procedure
* To work in line with your individual scorecard to achieve the organisational strategy.
* To engage with and build a professional trusting relationship with clients treating them with dignity and respect in order to work within the values of Dublin Simon Community.
* Work closely with Project Worker & Nursing Staff to contribute to supporting service users to work towards the goals set down in their care plan.
* To assist Project Workers with the co-facilitation of all meaningful activity and social programmes including the "Reduce the Use programme".
* Coordinate social activities for clients taking into account their individual needs and in conjunction with staff on duty.
* To perform tasks related to the day-to-day running and maintenance of an effective residential service such as food preparation, hygiene of the home, standards of living, maintaining of building.
* To ensure that a welcoming and friendly environment is maintained ensuring all rooms are prepared for service user arrival.
* Assist the project worker/nurses with regular room searches to ensure the unit is kept, drug and alcohol-free.
* To escort clients to medical and other appointments as requested by the lead nurse& or project worker.
* Maintain positive and mutually beneficial relationships with relevant external agencies in both the voluntary and statutory sector and effectively liaise with a range of service providers both Voluntary and Statutory (referrals, mental health, occupational therapy and so on) in order to establish or improve services available to service users.
* Ensure service users are consulted and involved in the operation of the project as far as possible through the service users groups in Dublin Simon Community.

Essential for the role

Qualifications
NFQ level 7 qualification in a relevant field and 6 months relevant experience

Or

NFQ level 6 qualification in a relevant field and 1year relevant experience

Or

NFQ Level 5 qualification in health, community or social care  and 2 years relevant experience, including experience in a residential setting.

Skills & Personality Requirements

* A Passion for helping people
* Flexibility to work in an agile environment
* Willingness to learn
* Experience in carrying out Health & Safety inspections and audits

Please note:
If you are unsure of any of the requirements, please contact the Recruitment Team at Shortlisting will continue throughout the recruitment process.

Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.

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