Hero Recruitment is seeking a Quality Engineer II (Complaints) to support the complaint investigation process in Galway, Ireland.
This role requires a Level 8 qualification in a STEM discipline and 2-3 years of relevant experience.
Responsibilities include reviewing investigations, conducting root cause analysis, and collaborating with cross-functional teams.
The position is on a 12-month hybrid contract, focusing on high-quality complaint handling and continuous improvement.
Strong analytical and communication skills are essential.
#J-*****-Ljbffr