Vertiv is hiring a Senior Project Quality Engineer (NPDI) to support our Infrastructure Solutions team in Letterkenny, Ireland. In this role, you will drive field quality improvements by partnering with customers, factories, and cross-functional teams to identify issues, lead corrective actions, and ensure products meet quality standards from development through deployment.
Responsibilities
Support projects in all phases to deliver quality according to standards and customer requirements.
Communicate with customers, factories, project management, and construction site teams to proactively see installations, document improvement needs, understand the nature of the issue, and initiate definitive corrective action within the organization.
Determine the data‑driven top customer field issue list, verify an owner is assigned, and status is reported weekly.
Lead cross‑functional teams to implement corrective actions through the problem‑solving process. Evaluate completed actions and ensure effectiveness; recommend appropriate remedial activities.
Track shipments, Pareto analysis, and report issues; assist in assigning ownership to problems.
Present reports on quality performance and status updates on various quality initiatives to business management.
Develop 8D and customer reports on reported issues. Communicate internally and externally on investigation outcomes. Work with internal teams – Engineering, Service, Manufacturing/Operations, Sales, Offering Management, and Supplier Quality – to resolve quality issues impacting customers.
Execute quality engineering responsibilities on New Product Development (NPD) projects, participating on NPD process teams, tracking issues, and ensuring effective resolution. Ensure risk‑management plans are in place when issues are identified.
Support the product transfer process and assist with product audit feedback and early field issue reporting.
Perform other duties as assigned.
Qualifications
Required / Minimum Qualifications
3 – 5+ years of experience within a similar role.
At least 3 years of professional engineering quality related experience.
BA, BS, or equivalent experience.
Engineering or technical field background.
Additional / Preferred Qualifications
Excellent organizational, analytical, and interpersonal skills.
Ability to work and multi‑task in a fast‑paced environment.
Proficient in data analysis; ability to develop performance metrics and goals based on product and process data.
Generate and present reports using Excel, PowerPoint, and Vertiv system applications.
Direct and relative experience conducting root cause and corrective actions using 8D problem‑solving or similar techniques.
Knowledge of Failure Modes and Effects Analysis (FMEA).
Lean Six Sigma (DAMAGE) experience a plus.
Knowledge in electrical and mechanical design and development, reliability, and test validation.
Experience in product development cycle processes including production release, supplier qualification requirements, production qualification/validation processes, and production testing.
Time Travel Needed
25% – Globally.
About The Team
Work AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F‑1, H‑1, H‑2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity EmployerWe promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity/expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
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