Job Description
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As a technical support engineer, you will be the key contact for our precast product range. You will provide expert advice and solutions to clients on-site, ensuring their needs are met.
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You will also work closely with the production and sales teams to ensure customer satisfaction, building strong relationships through regular site visits and follow-up support.
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Key Responsibilities
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* Provide technical support for our existing precast product range and propose effective solutions
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* Assist in the preparation and completion of tenders and quotations
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* Identify opportunities for new product development and innovation
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* Work closely with the production and sales teams to ensure customer satisfaction
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* Conduct on-site assessments and provide technical assistance to clients as required
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* Build and maintain strong, long-term customer relationships through site visits and follow-up support
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* Represent the company professionally across client sites and meetings
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Required Skills and Qualifications
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To succeed in this role, you will need:
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Previous experience in a technical, design, or support role within the construction or precast industry is essential. You should be proficient in reading and interpreting construction and technical drawings, with competency in CAD or similar design software (e.g. AutoCAD).
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A strong communication skills, both verbal and written, are required, along with the ability to manage and prioritise multiple tasks and meet deadlines. A customer-focused mindset with excellent relationship-building abilities is also necessary.
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Familiarity with construction standards and regulations in Ireland would be beneficial.
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Benefits
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This role offers:
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Innovative working environment with an industry-leading precast concrete company.
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Collaborative and supportive team environment with opportunities for career progression and technical development.
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Midlands-based role with regional travel and site exposure, offering a great work-life balance.
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Please note: due to current time constraints and travel restrictions, only candidates in Ireland with full rights to work will be considered for this position.