Floor Manager
About Us
One of Dublin's premier hospitality venues—known for exceptional food, premium drinks, and an unforgettable guest experience. We take pride in delivering excellence every day and are looking for a dynamic, motivated Floor Manager to join our leadership team.
The Role
As Floor Manager, you will play a key role in ensuring the smooth and efficient running of daily operations. You will lead by example, support our staff, uphold our high standards, and help create a warm, welcoming environment for every guest who walks through our doors.
Key Responsibilities
* Oversee day-to-day front-of-house operations during service.
* Lead, motivate, and support the FOH team to deliver outstanding customer service.
* Ensure all guests receive a consistently high-quality experience.
* Assist with staff training, development, and performance management.
* Handle customer queries, feedback, and issues professionally.
* Collaborate with management on service improvements and operational standards.
* Maintain a clean, safe, and well-presented environment.
* Contribute to scheduling, stock control, and opening/closing procedures as required.
About You
* Previous experience in a supervisory or management role within hospitality.
* Strong leadership skills with a positive, hands-on approach.
* Excellent communication and interpersonal abilities.
* Passionate about customer service and hospitality excellence.
* Ability to remain calm under pressure and resolve issues promptly.
* Well-organised, reliable, and committed to high standards.
* Flexible availability, including evenings and weekends.
If you're ready to take the next step in your hospitality career, we'd love to hear from you.
Please send your CV to apply
Job Type: Full-time
Pay: €18.00-€20.00 per hour
Expected hours: No less than 39 per week
Work Location: In person