Overview
We would like to invite applications for the following, 10-hour, permanent contract position:
Shop Assistant
Tralee, Co. Kerry
IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.
Position purpose
The overall purpose of this job is to act as Shop Assistant for the IWA retail charity shop operated by the Irish Wheelchair Association. The Shop Assistant reports to the Shop Supervisor and works with other shop staff and volunteers. You will help ensure the shop is at the hub of the local community, reflecting high street retail standards and maintaining the professionalism and profile of IWA in all areas of operations. Key relationships include your line manager, colleagues in the shop, support staff, volunteers, and other IWA Shop Assistants/Supervisors.
Hours of work
The shop operates from 10:00am to 5:00pm, Monday to Saturday. The shop assistant post has assigned days by the shop supervisor, but days may change depending on shop requirements. The assistant may be required to cover holidays and other absences and should be flexible with workdays across Monday to Saturday.
Knowledge and Skills
* Previous experience in the retail (fashion) area is essential
* Experience of working with cash, till, lodgements, and/or petty cash is essential
* Experience of working in a customer facing role is essential
* Excellent communication and interpersonal skills are essential
* High level of attention to detail is essential
* A keen eye for visual merchandising and display would be a distinctive advantage
Behaviours
* The ability to work as part of a team and on your own initiative
* Strong motivation and drive with energy and commercial flair
* An ability to establish and foster excellent working relationships with people across different functions and locations
* Strong customer service focus
* An ability to display empathy, patience, and a well-developed sense of humour
* Pleasant and helpful manner
* Willingness to work in a flexible manner
Competencies
* Communicating and Influencing
* Innovation and Creativity
* Quality and Customer Focus
* Commercial Focus
Remuneration and benefits
* €13.50 per hour, increasing with national minimum wage adjustments
* Excellent working conditions
* A commitment to ongoing training and development of all employees
* Annual leave - 8% of hours worked
* Pension scheme available
Closing date for applications is Friday 24th October 2025.
Documentary evidence of your relevant qualification(s) may be required in advance of or during the recruitment process.
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