Are you passionate about helping others and creating outstanding customer experiences? We're looking for aCustomer Support Specialistto join our fast-growing team In this role, you'll be the friendly and reliable voice of our company—supporting customers, solving problems, and ensuring every interaction leaves a positive impression.As a Customer Support Specialist, you'll handle inquiries through email, chat, and phone, providing timely and effective solutions to customers across the globe. You'll work closely with our product, operations, and technical teams to ensure issues are resolved efficiently and customer feedback is heard. Your insights and communication skills will directly contribute to improving our products and services, making you an essential part of our success story.What You'll Do:Respond to customer inquiries and troubleshoot product or service issues across multiple channelsProvide accurate information, process requests, and ensure customer satisfactionCollaborate with cross-functional teams to address complex issues and escalate when necessaryTrack customer feedback, identify patterns, and recommend process improvementsMaintain detailed records of interactions in CRM tools and ensure follow-ups are completed on timeWhat We're Looking For:2+ years of experience in customer service, support, or client relationsExcellent written and verbal communication skills in English (additional languages are a plus)Strong problem-solving, time management, and multitasking abilitiesEmpathy, patience, and a genuine desire to help customers succeedExperience using CRM or helpdesk software (e.g., Zendesk, Salesforce, HubSpot)Why Join Us: Flexible work options — remote or hybrid setup Collaborative, inclusive, and high-growth environment Opportunities for learning, advancement, and professional certification Competitive compensation and comprehensive benefits A chance to make real impact by shaping the customer experienceIf you're ready tosupport customers with empathy, resolve challenges with creativity, and grow within a global team, we'd love to hear from you Apply now or reach out directly to learn more.