The Manager, Meetings, Conventions coordinate contracts, SOWs, and day-of delivery across AV, catering, exhibits, and attendee services.
Own event budgets: build forecasts, track commitments, handle POs and invoices, and reconcile actuals with post-event reporting.
Ensure compliance with company policies and industry codes related to promotional events and HCP interactions; maintain documentation for audit readiness.
Lead all aspects of attendee communications, registration, travel, and onsite operations; troubleshoot issues to protect experience, safety, and brand standards.
Partner with the International Training Lead to coordinate field training logistics and delivery, ensuring alignment with curriculum, materials, and readiness plans.
Maintain standardized SOPs, playbooks, checklists, and templates; drive continuous improvement in planning processes and vendor management.
Track and report KPIs and leading indicators for meetings and trainings; synthesize feedback and insights to plan for future planning and budget allocation.
Collaborate with IT and enablement teams to use event platforms and data tools; ensure data privacy, consent, and secure handling of attendee data.
Surface risks and dependencies early; recommend pragmatic solutions and secure cross-functional alignment on course corrections.
This Role Might Be for You If You Have Hands-on experience planning and delivering congresses and commercial meetings across multiple geographies, ideally in healthcare or pharma.
Strong project management skills with the ability to lead multiple concurrent workstreams, deadlines, and partners.
Proven vendor and venue management expertise, including contract negotiation, service level oversight, and budget stewardship.
Excellent communication and relationship-building skills; adept at partnering across matrixed and alliance environments.
High attention to detail with creative problem-solving.
Proficiency with event management platforms and virtual event tools, plus Microsoft Outlook, Word, PowerPoint, and Excel.
Willingness to travel for on-site event delivery, including occasional evenings and weekends aligned to congress calendars.
To Be Considered Bachelor's degree with 6+ years of professional experience, with at least 3+ years focused on events/congress management in healthcare/pharma preferred.
5+ years' experience in contracts, sponsorships, and/or project management.
Experience across Europe (and ideally Canada and Japan) is advantageous; CMP or similar certification is a plus.
Fluency in English; additional languages such as Spanish, German, French, Italian, or Japanese are a plus.