In Store
Store
Galway
Location
Galway, Galway
Contract type
Temporary
Position type
Part Time
Closing date: 10th February 2026
How We Hire
Everyone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.
About the role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
All the details
This role requires evening and weekend availability. All contracts will be 16 Hours on a fixed shift pattern, all hours above 16 hours will be rostered on a flexible basis.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
The Key Accountabilities describe the activities you will do within your role:
Customer
* Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
* Always put the customer first and prioritise customer before task
* Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
* Involvement in Plan A activity to support store and local community initiatives
Selling
* Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
* Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
* Actively take part in store events to achieve selling targets.
* Create selling opportunities at all service points
Store
* Understand the store business priorities and play your part to improving the store performance
* Follow safe and legal working practices
* Make every penny count by working productively and minimise losses throughout the store
* Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
Team
* Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
* Own your personal development, continuing to look for opportunities to grow your knowledge
* Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
Everyone's Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Our Support
Mentorship
It's important to us that our new colleagues feel supported in their roles and can learn from each other. That's why we offer mentorship through our buddy system.
Flexible working
We're a 24/7 business and our working patterns adapt to our customers' needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it's in the best interests of everyone.
Benefits
Wellbeing hub
Get access to resources to support your wellbeing, including a free virtual GP service.
Colleague Networks
We want you to feel supported, no matter what.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
LGBTQ+ Network
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
How to Apply
Here's what to expect at each stage of the application process. This can change depending on the role you've applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Send us your application
Fill in our short application form and hit submit.
Online assessment
We'll invite you to take part in an online assessment. This could be before or after your interview.
In-person assessment centre
We'll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you've applied to.
Decision
After we've decided, we'll be in touch. If you've been successful, we'll officially invite you to join the team and let you know the next steps.